Our team recent;y came upon an issue in which the comments section is grayed out and no comments are allowed to be entered. This occurred when the file was added using the right click menu. Anyone else having similar issues?
-Rick
Our team recent;y came upon an issue in which the comments section is grayed out and no comments are allowed to be entered. This occurred when the file was added using the right click menu. Anyone else having similar issues?
-Rick
one possibility -
when EPDM detect no change in the file that you are "checking in", it will instead do an "undo checkout". this does not create a new version of the file, so there is no where for it to put a comment.
Whenever a file is added to a vault, just by pasting the file in the vault.
Epdm creates a version of that file(in private state).
As we know whenever we try to check in a file with no change, the file vault doesn't create any version of file and hence the comment box is grey out.
Same way when we try to check in the file first time after pasting it, the comment box is 'grey out'.
To test this more copy paste a file in EPDM and fill the data card, now if you try to check in, you can easily add a comment.
one possibility -
when EPDM detect no change in the file that you are "checking in", it will instead do an "undo checkout". this does not create a new version of the file, so there is no where for it to put a comment.