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Add-in Issue

Question asked by Cory Dickenson on Aug 17, 2015
Latest reply on Aug 17, 2015 by Cory Dickenson

I am having issues with an install of Solidworks.  We are on an older version 2011.  When I go through a fresh install, I do not get all of the add-ins to show up.  The main one I need for a user is "simulation".   The add-in should be available after he borrows a premium license with simulation, but machine only wants to show the standard ones.  I have tried to manually open the addins via their associated .dll file, but no luck.  I am new to supporting Solidworks so I am not sure where to turn to get some suggestions.  Other users are able to view the addins and I feel it is something simple I may be overlooking.  Any help would be appreciated.