One of my posts has the "Impact Metrics" shown on the right side of the page.
What does this really mean?
There is a line for Global Reach - Is this how many countries people have responded from, or a percentage of the responses that come from outside the authors country, or what?
And the bigger questions are for the Impact and Sentiment:
My post probably has 98% of the responses that feel negative about the subject (dislike what is happening and responding how they dislike it) Yet the Sentiment is "Neutral 0"
The Impact is 73 - what is this?
there are no buttons to hit to select if the peoples response posts are positive or negative or neutral.
There is only a "Like" button on the bottom of each post that a person can click to indicate they like (or agree) with that post. Not if they think the subject is a positive or negative.
My post that this relates to is something that most responses agree that they dislike what this subject (SW subscription policy) is about, Yet if I was to just look at the Metrics, and not read the individual posts I would feel that 50% are in favor of the policy and 50% are not (or don't care).
The reality is about 98% are Not in favor.
How are these numbers set and who sets them?