AnsweredAssumed Answered

Serial Number on Data Card sometimes does not populate

Question asked by Robert Pickeral on Aug 11, 2015
Latest reply on Oct 12, 2015 by Prasad Bhonsule

We deployed about 3 weeks ago. Users can right-click and create a new change request. This opens a file data card. There's a read-only field on the form that is supposed to auto-populate but something is intermittently failing. The number is simply a "-". The users aren't noticing it until they create their .doc file.


Has anyone experienced any issues with the serial (auto-numbering) feature causing problems? Thanks!