AnsweredAssumed Answered

2015 Solidworks has stopped working

Question asked by Josh Wood on Jul 24, 2015

M4800

quadro k1000m

SSD

16Gb Ram

 

I have a user who keeps getting the error "SOLIDWORKS 2015 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."

 

This error occurs randomly, but fairly often.

 

Have performed a clean uninstall/reinstall

Have made the reg changes to the GDI objects, the computer never gets above 5k GDI objects

Have changed the Virtual Memory/adjusted windows for best performance

Have followed the Optimizing Solidworks pdf that is floating around the web.

 

Any other ideas?

 

Log Name:      Application

Source:        Application Error

Date:          7/23/2015 1:18:52 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:    

Description:

Faulting application name: SLDWORKS.exe, version: 23.2.1.1, time stamp: 0x54f94742

Faulting module name: ntdll.dll, version: 6.1.7601.18798, time stamp: 0x5507b864

Exception code: 0xc0000374

Fault offset: 0x00000000000bf922

Faulting process id: 0x13e0

Faulting application start time: 0x01d0c54345a4f63a

Faulting application path: C:\Program Files\SolidWorks Corp\SOLIDWORKS (2)\SLDWORKS.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 455b4271-3167-11e5-aaf2-f01faf0bb6ed

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-07-23T18:18:52.000000000Z" />

    <EventRecordID>10667</EventRecordID>

    <Channel>Application</Channel>

    <Computer>l</Computer>

    <Security />

  </System>

  <EventData>

    <Data>SLDWORKS.exe</Data>

    <Data>23.2.1.1</Data>

    <Data>54f94742</Data>

    <Data>ntdll.dll</Data>

    <Data>6.1.7601.18798</Data>

    <Data>5507b864</Data>

    <Data>c0000374</Data>

    <Data>00000000000bf922</Data>

    <Data>13e0</Data>

    <Data>01d0c54345a4f63a</Data>

    <Data>C:\Program Files\SolidWorks Corp\SOLIDWORKS (2)\SLDWORKS.exe</Data>

    <Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

    <Data>455b4271-3167-11e5-aaf2-f01faf0bb6ed</Data>

  </EventData>

</Event>

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