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Why is 'Start' and 'Stop' buttons for 'service' in Vault Management tab not accessible?

Question asked by Stephen Carson on Jul 14, 2015
Latest reply on Jul 14, 2015 by Jeff Holliday

When using the Vault Admin to manage the vault after I log in if I click on the 'Vault Management' tab in the 'Service' box the 'Start' and 'Stop' buttons are grayed out and there is no 'Status'. However when I check the Window Services I see that the 'Solidworks Workgroup PDM Server' service is started and set to automatic.