User getting intermittent error when using 'Save As' to save as a new number.
It doesn't ?!?!
SW2013-SP5....all hardware and drivers approved.
What does the error say?
No error message involved.
Words from the user concerned -
'When I click Save As I get the “Save As” window pop up, and I can browse to where I want the part to be saved, rename it as I like and then save it. If it works, the part in my SolidWorks window becomes my new part and I get to fill in a datacard, however when it doesn’t work the original part remains, I see no datacard and I can’t see the “new” part when I browse for it. The new part does exist though, because if I try to Save As again I get a window saying the part already exists.'
Ask to refresh that folder via window explorer. Also check if the file is getting hidden somehow OR the assembly is not ready only.
You can find the "hidden" file by clicking work offline. It got saved as local cache only somehow. That is why it says it already exists, but not visible in the vault.
I have seen this a bit here. Did he check the original file out, edit it and then do a save as? Or open as read only, edit and then do save as?
I'll put this to the user.
I believe it is happening on new file/standard part creation.
When he saves the file/files, he cannot see it.
And it is intermittent....the best kind of problem!
There might be a possibility the files may have become local files/private state files.
Go to the group Settings<Explorer.
There is an option for Files types to Show:
* Show All Files
* Show Files which are part of vault
* Show only Local Files.
If you have checked the second option "Show Files which are part of vault" then you won't be able to see the local files or private state files.
Check the option "* Show All Files" you would see all the files.
Thanks & Regards,
Yes, very good point, although the problem is intermittent.
But I will check his settings there.
Is the EnterprisePDM addin for SolidWorks turned on? The auto numbering on save as only works if the addin is turned on.
Yes Prasad, the EPDM Add-in is checked.
I'm putting this down to user mis-interaction.....I just can never catch them in the act!
Retrieving data ...