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Unable to get write access

Question asked by John Hobson on Jun 18, 2015
Latest reply on Jun 18, 2015 by joseph Isravel

We run a multi user environment and occasionally when getting write access to a part the "Unable to get write access for file" message pops up. This normally has a username attached to it however of occasion no username is returned and instead the message says the file is opened by "System" looking at the license manager there is no user called "system" so how do we find the owner of the part or gain write access to these parts?


System for write.png