Which command are you using to login: Login, LoginAuto, LoginEx or LoginWindowsUser?
What sort of logins do you have setup for EPDM: in-built logins, or linked to Windows login?
We are definitely linked to Windows Login. We are using the LoginAuto function.
Also an update. We requested that the users be reset to have no special characters so we know now that this is not the issue.
We found out that the log in was created as a LAN only log in so it does not have the same access as a normal user. I am not sure why this would matter but it does. If I try to just log in manually here it does not work: