Sometime last week the little red circle that indicates new messages next to my profile icon stopped working correctly. It constantly displays a 1, and when I click on it, no new messages are found and the red dot goes away briefly only to return later. If I have more than one message, the count is off by one, and once I've look at all the new messages that actually exist, the counter drops back to 1 and is stuck there again. Logging out and back in does not solve the problem. If anyone has has this problem and corrected it I would appreciate some assistance.
Jim S.
I had seen that happening many time. So simply click on any read message and change that to unread message. Then re-read that message which seems to take off the issue (at least for me)