AnsweredAssumed Answered

New Message Icon Broken

Question asked by Jim Sculley on Jun 15, 2015
Latest reply on Jun 16, 2015 by Deepak Gupta

Sometime last week the little red circle that indicates new messages next to my profile icon stopped working correctly.  It constantly displays a 1, and when I click on it, no new messages are found and the red dot goes away briefly only to return later.  If I have more than one message, the count is off by one, and once I've look at all the new messages that actually exist, the counter drops back to 1 and is stuck there again.  Logging out and back in does not solve the problem. If anyone has has this problem and corrected it I would appreciate some assistance.


Jim S.