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Re: Corrupt assembly file?
Robert Lankford Jun 4, 2015 3:04 PM (in response to Cecilia Cajandig)Are you opening through SW or through Windows Explorer? Perhaps try the opposite?
Tried restarting computer?
Do you have another computer you could try it on?
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Re: Corrupt assembly file?
Cecilia Cajandig Jun 4, 2015 3:13 PM (in response to Robert Lankford)The file can open, but all of the part references are flawed and so SW cannot locate their files. I have already tried altering the settings and paths in System Options>External References and System Options>File Locations.
My colleague has tried opening the files on his desktop and he has encountered the same problem.
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Re: Corrupt assembly file?
Glenn Schroeder Jun 4, 2015 5:19 PM (in response to Cecilia Cajandig)Welcome to the forum.
You said the file can open. Does that mean that it will open with all parts okay, or are some of them suppressed due to missing references? If some of them are suppressed, have you tried opening the part files first, then opening the assembly (assuming you can find them)? If that works you should be able to do a Pack and Go to clean up the references.
If the assembly does open okay, have you tried a Pack and Go to get all the files into the same folder and clean up the references?
I'm about to leave for the day, but answers to these questions may assist others in helping you.
Glenn
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Re: Corrupt assembly file?
Robert Lankford Jun 5, 2015 8:52 AM (in response to Glenn Schroeder)Good thinking Glenn, I had never considered that approach
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Re: Corrupt assembly file?
Cecilia Cajandig Jun 5, 2015 12:43 PM (in response to Glenn Schroeder)Hi Glenn,
The file opens, but I have to suppress all of the parts because SW cannot locate them.
When I opened up all of the part files first, the assembly seemed to work properly, so I tried the Pack and Go method to clean it up and put all of the files into a new folder.
However, when I open up the assembly in the new folder, I encounter the same problem where all parts are suppressed. I checked the model documents path of each part and they are the correct references.
Why do you think SW still cannot locate the files even though the pointers appear to be correct?
Thanks for your input.
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Re: Corrupt assembly file?
Glenn Schroeder Jun 6, 2015 10:39 AM (in response to Cecilia Cajandig)Cecilia,
I'm sorry, but I'm out of ideas. You might need to contact your VAR to see if they can help.
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Re: Corrupt assembly file?
Deepak Gupta Jun 8, 2015 12:50 PM (in response to Cecilia Cajandig)Please report to VAR and get them look at the files. They can send it to SOLIDWORKS team to see if that can be fixed.
Else if possible, remake the file and move on
Also ask your VAR to connect you to SPR #: 277877
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Re: Corrupt assembly file?
Cecilia Cajandig Jun 8, 2015 1:59 PM (in response to Deepak Gupta)Deepak,
How do I contact my VAR? And what is the significance of the reference number you listed?
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Re: Corrupt assembly file?
Deepak Gupta Jun 8, 2015 2:03 PM (in response to Cecilia Cajandig)VAR is the company from whom you/your company has purchased SOLIDWORKS.
There is a SOLIDWORKS knowledge base which list issues reported by users all over the world. To keep track a number is assigned to them so that other can search and refer to those numbers. The SPR number I had given has been reported for similar issue you're facing.
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