AnsweredAssumed Answered

Can't load STEP files

Question asked by Kevin Kappes on Jun 4, 2015
Latest reply on Jul 29, 2016 by Denise Dekeuster

Like • Show 0 Likes0
Comment • 5

I've been having troubles with STEP files since upgrading to 2015. Our EE uses Altium to design the controls, and would send me STEP files to do interference/fit checks. With 2014, when I opened the STEP file, Solidworks would parse the file and break it down to all the components, which I would then save all parts and the assembly to load it into other assemblies to check. Now, when I try to open STEP files, Solidworks says the default template is not valid and asks if I would like to proceed with a blank template. If I do, I just get a blank file containing nothing. This happens even with old STEP files that worked perfectly fine before. Any ideas?

No one else has this question

Outcomes

5 Replies

Jeremiah Feist Jun 4, 2015 5:19 PM
Mark Correct
Correct Answer
change you system setting to either point to a valid template for the default, or switch from "always use default.." to "prompt user..."
Like • Show 0 Likes0
Actions
- Kevin Kappes @ Jeremiah Feist on Jun 4, 2015 5:22 PM
  Mark Correct
  Correct Answer
  I've honestly never made a part or assembly template, only drawing templates. The default template actually points to the templates in the Solidworks 2014 folder, which should be the same ones that it used before. The Solidworks 2015 folder actually has no templates.
  Like • Show 0 Likes0
  Actions
LIN SHAODUN Jun 4, 2015 9:44 PM
Mark Correct
Correct Answer
Hi Kevin

What is the setting for the Default Templates?
Like • Show 0 Likes0
Actions
- Kevin Kappes @ LIN SHAODUN on Jun 5, 2015 3:23 PM
  Mark Correct
  Correct Answer
  I now have it pointing to C:\Program Files\Solidworks Corp\Solidworks\lang\english\Tutorial, which has the tutorial templates, which now seem to work. It was pointing to a folder in the ProgramData before containing the 2014 templates, which appear to have vanished now that I've made the 2015 tutorials the default template. Aside from the tutorial though there are now no other templates on the computer, which really confuses me.
  Like • Show 0 Likes0
  Actions
Denise Dekeuster Jul 29, 2016 11:26 AM
Mark Correct
Correct Answer
We are having the same issue with 2015 not using the default templates. We have the default templates set-up and "Always use these default document templates" checked. If I select OK to the message box "The default templates are not valid...." nothing happens. It's like I hit cancel. If I select Cancel, it brings up our template choices. I can pick a template and the IGES or STEP will open. I opened a support case with our VAR.
Like • Show 0 Likes0
Actions

Can't load STEP files

Outcomes

Related Content

Recommended Content