0 Replies Latest reply on Jun 1, 2015 4:36 AM by Laurent Cordier

    cos2ans has stopped working

    Laurent Cordier

      Hi,

       

      Iam working to the software support and one of our user have a probleme when he try converting a modele. Indeed, when the conversion is launched, a first windows appear and show that "the Translation is completed" and few second after a second windows show that the processus COS2ANS.exe has stopped working.

      We can see in the folder a new file is generated and called "Translator.ANS".

       

      The test was done on 2 different computers.

      It is normal that the processus has stopped working? The probleme it is known?

       

      Thank you