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cos2ans has stopped working

Question asked by Laurent Cordier on Jun 1, 2015

Hi,

 

Iam working to the software support and one of our user have a probleme when he try converting a modele. Indeed, when the conversion is launched, a first windows appear and show that "the Translation is completed" and few second after a second windows show that the processus COS2ANS.exe has stopped working.

We can see in the folder a new file is generated and called "Translator.ANS".

 

The test was done on 2 different computers.

It is normal that the processus has stopped working? The probleme it is known?

 

Thank you

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