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[SW2014][uninstall] Uninstall fails to succeed

Question asked by Marco Semeraro on May 24, 2015
Latest reply on May 26, 2015 by JOHN GEORGE

It starts uninstalling but then it stops and a window shows up saying "It is impossible to cancel the registration of fwtools.dll [...] it returns 0x5" (see attachment)

I'm attaching the file log too.

How can I fix it?

Thank you!