4 Replies Latest reply on Mar 16, 2016 8:53 AM by Shaodun Lin

EPDM notification email

Adam Johnson Apr 23, 2015 10:09 AM

epdm 2014 - Right now notification email display in this following format:

"The operation was performed by 323897211, Apr 21 2015 1:29PM"

The "323897211" being the User ID. I'm looking for a possible way to have that # display as the actual users name. Is this a funtion that can be address in the Admin tool?

Re: EPDM notification email

Jason Spansel Apr 23, 2015 11:30 AM (in response to Adam Johnson)

Strange... Ours displays the users "Login Name". Is that where you have the ID # instead of an actual name? I do not believe you can change that for notifications. In order to change the Login Name, you need to create a new user.
Like Show 0 Likes(0)

Actions
- Re: EPDM notification email
  
  Adam Johnson Apr 23, 2015 12:01 PM (in response to Jason Spansel)
  
  Exactly. Yes, we have the Login name set with our User ID (we log in with our user id, obviously). If it could read the Full name, that would be awesome. But I'm finding, that's not possible.
  
  Like Show 0 Likes(0)
  
  Actions
  - Re: EPDM notification email
    
    Jason Capriotti Apr 27, 2015 5:19 PM (in response to Adam Johnson)
    
    They added the "Full Name" option everywhere except for notifications. This will be a problem for us in the near future as the company moves to numeric IDs like yours.Currently ours is first name initial followed by last name which is at least readable.
    
    Like Show 1 Likes(1)
    
    Actions
Re: EPDM notification email

Shaodun Lin Mar 16, 2016 8:53 AM (in response to Adam Johnson)

Hi Adam:

The issue you reported is an SPR612544 All user names in the message system should use the Full User Name (userID) format everywhere (and in notification emails).

Please vote for this SPR via customer portal.

Regards
Like Show 0 Likes(0)

Actions

Go to original post