0 Replies Latest reply on Apr 18, 2015 12:57 AM by Brandon Kan

    Solidworks crash. Virtual memory?

    Brandon Kan

      I was able to get a student licence but after installing the software on my computer the program continually crashes. I originally had it running on another laptop but have had it transferred to a  new one. I 've never had this problem previously. The error reports it gives me are attached for two separate crashes. I have tried increasing the GDI limit to no avail. The crash reports seem to point out that I am running out of virtual memory, but it doesn't seem like that to be the case as it's crashed on me for both large and small assemblies with no discernible difference. Thank you in advance.

       

      First error message (end, the lines prior to this block are my solidworks commands prior to the crash)

       

      <SWEXH>

      <MINIDUMP> "105539af-0a02-4e43-946c-02e3fe0e7178" </MINIDUMP>

      <EXCEPTION> "Access Violation at 6ab13d8e (virtual address 3132bc41), attempt to write to memory"

      <RESOURCE_WARNING>CMD:GDIHandles ATTR:used=1534 ATTR:load=7.67 ATTR:free=18466 CMD:CommitChargeMB ATTR:used=3605 ATTR:load=22.12 ATTR:free=12692</RESOURCE_WARNING>

      <AD5> auModelView_c::GraphicsRenderPostNotify;auModelView_c::RepaintPostNotify;auPartDoc_c::UserSelectionPreNotify;auPartDoc_c::UserSelectionPreNotify;auPartDoc_c::UserSelectionPreNotify;auPartDoc_c::UserSelectionPreNotify;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;

      <RAWSTACK> mfc100u:6AB13D8E:001C3D8E,mfc100u:6AB14062:001C4062,mfc100u:6AB4FC52:001FFC52,sldappu:467474E7:001174E7,slduiu:490A9D55:00559D55,sldprtu:3B0EE77F:0002E77F,mfc100u:6ABA8D9F:00258D9F,slduiu:4912F819:005DF819,mfc100u:6ABCF432:0027F432,slduiu:491094A9:005B94A9,mfc100u:6ABD76F3:002876F3,sldappu:468270A3:001F70A3,mfc100u:6AB144DF:001C44DF,sldappu:469F58DE:003C58DE,sldappu:46A196B6:003E96B6,sldappu:46A1D4E6:003ED4E6,mfc100u:6ABBE608:0026E608,mfc100u:6ABBE08C:0026E08C,sldappu:46A25E55:003F5E55,mfc100u:6ABBB8DD:0026B8DD,mfc100u:6ABBF342:0026F342,mfc100u:6ABA5AA0:00255AA0,mfc100u:6AB0293F:001B293F,sldappu:46681DA6:00051DA6,sldappu:466964BF:000664BF,sldappu:466985AE:000685AE,mfc100u:6ABD7548:00287548,sldworks:4000B88A:0000B88A,KERNEL32:261F13D2:000013D2,ntdll:27DB5444:00015444;

      <UNHANDLED>

      </SWEXH>

      <AD2> "UNLOAD_ADDIN" "BendSequenceSwu.dll" "" [0.00] 0

      <PROCMEM> CMD:AppFinish ATTR:PageFileBytes=571404288 ATTR:PageFileBytesPeak=573140992 ATTR:PoolNonpagedBytes=199776 ATTR:PoolPagedBytes=2660960 ATTR:PrivateBytes=571404288 ATTR:VirtualBytes=2269523968 ATTR:VirtualBytesPeak=2277732352 ATTR:WorkingSet=728924160 ATTR:WorkingSetPeak=729092096 ATTR:AvailableReservesMask=7 ATTR:GDIHandlesTotal=20000 ATTR:GDIHandlesUsed=1534 </PROCMEM>

      <MEMORY> 1982768, 729092096, 728846336, 2928304, 2659584, 212064, 199520, 571314176, 573140992, 571314176 </MEMORY>

      <FT>1429330631

      <EOSL>0</EOSL>

      <RUNTIME>3630</RUNTIME>

      <IDLETIME>3655</IDLETIME>

      <AT>

       

       

      The error message for the second (end)

      <SWEXH>

      <MINIDUMP> "570e04c0-2c22-467e-9a9b-b7dac073e54c" </MINIDUMP>

      <EXCEPTION> "Illegal Instruction"

      <RESOURCE_WARNING>CMD:GDIHandles ATTR:used=1289 ATTR:load=6.445 ATTR:free=18711 CMD:CommitChargeMB ATTR:used=3313 ATTR:load=20.33 ATTR:free=12984</RESOURCE_WARNING>

      <AD5> auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;auAm_c::GetEnableFileMenu;

      <RAWSTACK> mfc100u:6AB13FD5:001C3FD5,mfc100u:6AB4FC52:001FFC52,sldappu:467474E7:001174E7,slduiu:490A9D55:00559D55,sldprtu:3B0EE77F:0002E77F,mfc100u:6ABA8D9F:00258D9F,slduiu:4912F819:005DF819,mfc100u:6ABCF432:0027F432,slduiu:491094A9:005B94A9,mfc100u:6ABD76F3:002876F3,sldappu:468270A3:001F70A3,mfc100u:6AB144DF:001C44DF,slduiu:49A48BA5:00EF8BA5,slduiu:49A4AB46:00EFAB46,slduiu:4912FCDE:005DFCDE,sldappu:46835A1E:00205A1E,mfc100u:6ABBB8DD:0026B8DD,mfc100u:6ABA5A82:00255A82,mfc100u:6AB0293F:001B293F,sldappu:46681DA6:00051DA6,sldappu:466964BF:000664BF,sldappu:466985AE:000685AE,mfc100u:6ABD7548:00287548,sldworks:4000B88A:0000B88A,KERNEL32:261F13D2:000013D2,ntdll:27DB5444:00015444;

      <UNHANDLED>

      </SWEXH>

      <AD2> "UNLOAD_ADDIN" "BendSequenceSwu.dll" "" [0.00] 0

      <MEMORY> 540598, 633802752, 633638912, 2542024, 2477032, 193264, 187472, 508350464, 510087168, 508350464 </MEMORY>

      <FT>1429331209

      <EOSL>0</EOSL>

      <RUNTIME>445</RUNTIME>

      <IDLETIME>0</IDLETIME>

      <AT>