The issue seems to only occur with assemblies and is repeatable with any assembly. I have a new computer build and am using all of the recommended drivers. Some specs for the build are below. Any help would be greatly appreciated.
CPU - Intel 4790K
GPU - AMD W4100
Mobo- Asus Z97-A
Hi Jeff,
Yes, I have run Solidworks Rx. No issues were found. I also sent in the issue to my reseller who let me know that there is another service ticket that describes the same issue.
I moved to a Firepro V4900 and, using the exact same setup (including the driver which is a bit strange), have stable operation during camera manipulation. Stay away from the W4000/W5000 cards for now!
As a note to Solidworks and the resellers of the world, it would be awesome if the money we spent for maintenance went to figuring out stuff like this. It took me $350 all together (and about 15 minutes of total time) to find a card that didn't work (W4000) and a card that worked well with my system (V4900).
Was the only thing that changed was the video card itself? What about the driver version or any other software changes?
Hi Alex,
The only thing that changed was the hardware. The recommended driver is the same for both cards if I remember correctly.
Thanks. You're not the only one with FirePro issues out there....
Solidworks posted a new approved graphics card driver for the AMD Firepro cards (link is below). I have installed the new driver and reinstalled the AMD W4100 card and the original crash issue during camera manipulation has not appeared in the first few hours of testing. The new driver worked well with the Firepro V4900 card as well. I will update if any new issues arise.
https://www.solidworks.com/downloads/videocarddriver/ati/14.502.1036-whql-firepro-retail.exe.
Annnnd the issue is back. The same problem is occurring again in Solidworks 2016 SP1. Using recommended drivers. This is getting lame.
Sounds like a driver update fixed it at one point, however they also added in stability improvements in 2016 SP2. Specifically, there was a SPR addressed that might help.
| 605394 | Graphics - Display: SOLIDWORKS instability, when using the dynamic highlight from screen - if the part has many complex surface and solid bodies. |
This issue is back with Solidworks 2016 SP4. Crashes are pretty darned quick (<10 seconds) after adding a camera and manipulating.
Have you run SolidWorks Rx to see if there are any conflicts?