A customer of ours is facing an issue when trying to activate the results. They get the above message. I have done the generic checkups like checking admin rights and making sure the file is stored on a local drive. I have also checked that all simulation files are present in the part folder. There seems nothing wrong in the general setup and placement of things.
Does anyone have any answers on what could be wrong? The one thing I still have to try is repair the SW installation on the computer.
Thank you for all the help in advance.