2 Replies Latest reply on Mar 26, 2015 11:48 AM by Kelvin Lamport

    Display jumps and shrinks (picture included)

    Ben Partan

      When I try to do many tasks my window sort of disappears and shrinks or jumps. It is like the picture below. I have heard it is a graphics card memory issue. Restarting SW nor rebooting the computer solves the problem. Just about anything I do causes this for at least a brief moment and sometimes like in the picture it causes it to do it recursively until something gives.

       

      I have a Sony Viao

      Windows 8.1

      12 GB RAM

      NVidia GeForce GT 735M 4 GB and Intel HD Graphics 4000 (SW uses the NVidia card)

       

      I am using a StarTech USB3SDOCKHD and am running two 24" monitors off it. I have never had any other program have a problem with it. If I plug a screen directly in the computer's HDMI port I have the same problem. Also if I run the laptop only I still get the display problems. So it is not only an issue with the StarTech dock.

       

      Anything I can do to fix this? It is very irritating.


      Thanks,

       

       

      Ben

       

      solidworks display problem 2.jpg