1 Reply Latest reply on Mar 12, 2015 6:00 PM by Jeff Mirisola

    SolidWorks 2015 Freeze and Crash

    Daniel Chitsaz

      When I open several files in solid works and rotate the view around on the open file window the program freezes, a window pops up saying that solidworks has crashed and that an error report is being generated. This window stays up indefinitely until I click on any SolidWorks window after which another popup says that SolidWorks is unresponsive and gives me options to close SolidWorks or wait for it to respond. If it's just left waiting nothing happens and the report never finishes being generated.

       

      Computer & Software Specs

       

      CPU: Intel i5-4670K 3.40GHz

      Mothearboard: Gigabyte Technology Co. B85M-HD3

      Graphics Card: AMD FirePro V4900

       

      SolidWorks 2015 x60 SP 1.1

      Windows 8.1 Pro 64 bit OS, x64-based processor

      Video Card Driver Information

       

      I also have some error report files but I have to go through them to check there's no personal information so I'll add those in later.

       

      The end of my SolidWorksPerformance file looks like this:

       

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=15 33584 0

      <*CD>[0.00]

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=15 33584 0

      <*CD>[0.00]

      <CD>=15 33581 0

      <*CD>[0.00]

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=9 32810 0

      <ED>uiDveMoveCompDlg_c "Move Component"

      <*CD>[0.35]

      <CD>=9 32810 0

      <*ED>[3.51]

      <*CD>[0.46]

      <CD>=9 54226 0

      <*CD>[1.09]

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=15 33581 0

      <*CD>[0.00]

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34081 0

      <CD>=13 34097 0

      <CD>=13 34081 0

      <EVENT> [EVT_SWITCH_TO_ASSEMBLY]

      <CD>=13 34081 0

      <SWEXH>

      <MINIDUMP> "403d7e15-fed3-4ccb-b15f-5f50a56ad80b" </MINIDUMP>

      <EXCEPTION> "Access Violation at 76749c71 (virtual address ffffffff), attempt to read from memory"

      <RESOURCE_WARNING>CMD:GDIHandles ATTR:used=1434 ATTR:load=14.34 ATTR:free=8566 CMD:CommitChargeMB ATTR:used=4524 ATTR:load=13.86 ATTR:free=28119</RESOURCE_WARNING>

      <AD5> auModelDoc_c::XDispatch2::get_Extension;auModelDocExt_c::XDispatch::IsAbbreviatedViewActive;auModelDocExt_c::IsAbbreviatedViewActive;auModelDoc_c::XDispatch::GetType;auAssemblyDoc_c::XDispatch::IGetEditTarget;auModelDoc_c::XDispatch::GetType;auModelView_c::RepaintNotify;auAm_c::XDispatch::get_IActiveDoc2;auModelView_c::RenderLayer0Notify;

      <RAWSTACK> atio6axx:76749C71:001E9C71,atio6axx:76749894:001E9894,KERNEL32:B2B813D2:000013D2,ntdll:B349E954:0006E954;

      <UNHANDLED>

      </SWEXH>

       

      If anyone could help that would be great.

       

      Thank You.