AnsweredAssumed Answered

Edrawings 2015 problems

Question asked by Joel Rapoport on Mar 12, 2015
Latest reply on Sep 29, 2015 by Blake Reeves

Like • Show 1 Like1
Comment • 29

Hello all,

used as to work with 2014 with no problems.

since 2015 installed there are some problems: first of all it's very slow...

and I have a strong system with a quadro k2200 graphics card so it should have no problems. Even with the same file, compared on the same system to 2014 version (luckily I have them both installed) the 2015 moves, rotates, and does about everything very slow.

besides that, there is a strange problem of it not saving my preference. Each session I need to push the 3D graphics acceleration button, and the next time I open I have to do it again.

and another strange issue is that it always forget to open full screen, it's always a floating window on my desktop.

by the way, all these issues have been through version SP0 to SP2 which I just installed.

its also an issue that I had with 2 different graphics cards, and even after a system reformatting and reinstalling had the same problems return.

hope you can help out,

thanks, joel

No one else has this question

Outcomes

29 Replies

1 2FirstPrevious

Flemming Nielsen Apr 9, 2015 5:54 AM
Mark Correct
Correct Answer
Hi Joel,

We are having the exact same issues you mention. To me, eDrawings always has been a fast and reliable viewer, but now it just sucks..
I see excuses like "it needed a facelift to work on mobile devices", but we probably all agree that stability, simplicity and ease of use, is the utmost important features of this program. Now we just had a huge setback and none of the above..
Like • Show 2 Likes2
Actions
Joel Rapoport @ Flemming Nielsen on Apr 9, 2015 6:29 AM
Mark Correct
Correct Answer
yes edrawing 2015 is sh*t. im sorry to say....
i just uninstalled it, and im only using 2014. its much better.
Like • Show 2 Likes2
Actions
Diane Coleman @ Flemming Nielsen on Apr 9, 2015 9:11 AM
Mark Correct
Correct Answer
I agree. eDrawings2015 is not user friendly and it has lost some functionally and a lot of ease-of-use.
Like • Show 1 Like1
Actions
Diane Coleman @ Flemming Nielsen on Apr 9, 2015 9:24 AM
Mark Correct
Correct Answer
they should have made a separate mobile version and left the desktop version alone
Like • Show 1 Like1
Actions
Flemming Nielsen Apr 9, 2015 9:29 AM
Mark Correct
Correct Answer
Agree.. Without knowing, I would assume this already is two separate things..
Like • Show 0 Likes0
Actions
Blake Reeves @ Diane Coleman on Apr 9, 2015 10:18 AM
Mark Correct
Correct Answer
Hi everyone,

Thanks a lot for the feedback, many of the issues discussed in this and a couple other threads should be addressed in SP3 and we will continue to work on performance as well.

There were definitely some major UI changes this year and ease of use was one of our major goals so we will continue to work on improving these workflows too. We wanted to ensure a clean and consistent experience across all platforms and lay the foundation for a variety of new functionality based on requests from users yourselves including saved views, annotation views, and new MBD 3D View support. We appreciate all your input and are constantly working to improve the product based on your suggestions.

Cheers
-Blake
Like • Show 0 Likes0
Actions
Blake Reeves Apr 9, 2015 10:21 AM
Mark Correct
Correct Answer
Joel, was this graphics performance preference issue happening in 2014 as well? I know we do a check for your graphics card to see if it is on our approved list, but if it is not then we may be defaulting to turning off the graphics boost. Either way I will look into this issue and try to add that to SP3 as well.
Like • Show 0 Likes0
Actions
Joel Rapoport @ Blake Reeves on Apr 9, 2015 4:27 PM
Mark Correct
Correct Answer
hello blake,

regarding your question- in 2014 i dont have this problem.
as for 2015, if you are saying that its because of the graphics card im pretty sure that is not correct. because i had this problem while working on approved GPU ATI firepro v5800, and about a month ago i changed to NVIDIA quadro K2200- and i have the same problem on both cards.

joel
Like • Show 0 Likes0
Actions
Joel Rapoport @ Joel Rapoport on Apr 9, 2015 4:32 PM
Mark Correct
Correct Answer
just to show you:

this is with EDRAWINGS 2014 (correct):

and this is with EDRAWINGS 2015 (with problematic prefrences):
this happens each and every time i open 2015, after i change to the desired graphics boost option that i want.

thanks,
joel
Like • Show 0 Likes0
Actions
Blake Reeves @ Joel Rapoport on Apr 9, 2015 4:53 PM
Mark Correct
Correct Answer
Interesting, that is really odd. If this was in 2014 also I would say it may be because the card wasn't on our list, but it sounds like that is not the case so I'll definitely have our guys check this out, thanks a lot for the clarification.

Cheers
-Blake
Like • Show 0 Likes0
Actions
Joel Rapoport @ Blake Reeves on Apr 9, 2015 5:07 PM
Mark Correct
Correct Answer
Another thing- I also formatted my system drive and reinstalled windows solidworks and erdawing (about 2 weeks ago). The problems are the same before and after the installation.
so I think you can also rule out installation and windows issues as possible causes to this problem (although I'm not an expert).

joel
Like • Show 0 Likes0
Actions
Erich Wester @ Blake Reeves on Apr 10, 2015 9:48 AM
Mark Correct
Correct Answer
Blake,

When you mention issues identified in other threads that will be fixed in SP3, does that include the issues with the 1:1 scale being inaccurate, and the issue with the SolidWorks standard font not being displayed and printed correctly?
Like • Show 0 Likes0
Actions
Blake Reeves @ Erich Wester on Apr 10, 2015 11:54 AM
Mark Correct
Correct Answer
Hi Erich,

I've looked into the font issue and I think we may have a solution but it may not make it into SP3, I'll do what I can but we are definitely looking to solve this issue as soon as we can. As for the scaling, I'm not sure this is a 2015-specific issue, have you checked with other versions and your own printer accuracy as someone suggested? Is the offset consistently .015 off or does it change? I do not see any SPRs on this specific issue, but we can definitely look into it with some more info.

Thanks a lot,
-Blake
Like • Show 0 Likes0
Actions
Blake Reeves @ Joel Rapoport on Apr 10, 2015 11:58 AM
Mark Correct
Correct Answer
Thanks a lot for the info Joel, please take a look at SP3 when it is available, this should be cleared up

Cheers
-Blake
Like • Show 0 Likes0
Actions
Nolton Johnson @ Blake Reeves on Aug 22, 2015 6:32 PM
Mark Correct
Correct Answer
Blake,

eDrawings is very important to my workflow with customers and 2015 broke it! My VAR tech says it works fine for him. He says "millions" of users are out there and just a few are complaining, well that's a big help! I'm told I can't even back up to an earlier version that actually works.

I have SW 2015 SP4 and my (SW approved) video card driver is up to date, so where do I go next?

Nolton
Like • Show 0 Likes0
Actions
James Lupinek @ Blake Reeves on Sep 3, 2015 3:46 PM
Mark Correct
Correct Answer
We use E-Drawings so our production staff can interface with models during the building process. The 2015 update has destroyed what used to be a useful piece of software. In it's current state, it is not of any use on most hardware.

- Clicking a part will select a part behind what you clicked on. (Id rather have no info, than misinformation)
- Mouse over will also misinform and give the part number for the part behind what you moused over.
- Overall performance from a responsive standpoint is a joke. 2014 ran like a champ and now 2015 chugs on every hardware setup I have tried.
- This border around the program even while maximized is just tacky. It does not look correct, and strikes most users as a graphical error.
- Windows appear off of the screen when opened and need to be dragged back on to maximize.

I want my 2014 E-Drawings back. Too bad all of my solidworks files have been updated to 2015 already. Only when I first saw windows vista was I as disappointed as I am now with E-Drawings 2015.

All that said. It runs a little smoother on my beefy workstations that I use for Solidworks (K2200 w/ Devil's Canyon). But I find it unacceptable that I now need workstations spread throughout my warehouse in order to use E-drawings 2015. When 6 months ago I could run 2014 on an office computer with HD graphics...
Like • Show 1 Like1
Actions
Andy Sanders @ James Lupinek on Sep 3, 2015 4:15 PM
Mark Correct
Correct Answer
Can we do polls here? It would be VERY interesting if we did one and asked if users are happy with the 2015 Edrawings release.

My guess is 75% + would say NO.

We have been working with it for a couple months or so. We jumped into 2015 @SP4.
It "works" but not to the level of ease/functionality/performance that all previous versions did.

The whole interface, to me, just seems to fight you at every step.

In a perfect world, I'd like edrawings to resemble Solidworks in most every way. Kind of like the old Solidworks Viewer
Like • Show 0 Likes0
Actions
Erich Wester @ Andy Sanders on Sep 3, 2015 4:36 PM
Mark Correct
Correct Answer
There have been so many complaints in so many separate threads re: eDrawings 2015 that it is not possible for SolidWorks to not to be aware of the POS they are forcing users to put up with in the 2015 version. Their inaction and lack of responses to any of it confirms my opinion that they know that they assembled it so poorly that it is impossible for them to rectify any of it. Once SW 2016 is available, I'm certain that their answer will be to upgrade. I've been using SW 2016 Beta and it does seem to have a functionally better version of eDrawings.
Like • Show 0 Likes0
Actions
James Lupinek @ Erich Wester on Sep 3, 2015 4:54 PM
Mark Correct
Correct Answer
Is there anyway to download 2016 E-Drawings without installing Solidworks 2016?

I would like to try the 2016 E-Draw to interface with 2015 files. Hoping it is better than the 2015 version that has seemingly been given up on by Solidworks.

Thanks

-James-
Like • Show 0 Likes0
Actions
Vicki Schnare @ Blake Reeves on Sep 29, 2015 8:17 AM
Mark Correct
Correct Answer
I've been reading posts about all the issues with Edrawings 2015 and hoped that only making the jump after SP4 was released would save us from so many complaints. Not so. Very negative reaction from designers, shop floor and suppliers. The Fonts are a real issue both inhouse and particularly for suppliers are they are not able to accurately read dimensions for example, as the numbers are jumbled on top of one another. This is not a display setting (125% verses 100%) as mentioned in some earlier posts, but consistent in every system in our company and outside. Edrawing shows "squashed" characters everywhere. I've open a case with our VAR but no reply yet, and reading all the posts I'm afraid there may not be one. Does anyone have a solution to this?
Like • Show 0 Likes0
Actions
Andy Sanders @ Vicki Schnare on Sep 29, 2015 8:59 AM
Mark Correct
Correct Answer
Was the "Solidworks Document Manager" installed at the same time as edrawings 2015?

I've seen when that isn't installed fonts were an issue for some reason.
Like • Show 0 Likes0
Actions
Erich Wester @ Vicki Schnare on Sep 29, 2015 9:59 AM
Mark Correct
Correct Answer
Hello Vickie. I've had the same issues and have ranted previously in the forums. Maybe SolidWorks will provide a fix in the last service pack for this version but I doubt it. I'm on sp04 and I haven't seen or been able to figure out a workaround. I have looked at 2016 Beta and it looks to me as though many, if not all, of the issues have been addressed. How that will affect those of us who aren't immediately able to upgrade to 2016 remains to be seen. Curiously, I've not seen any comments from anyone with a SolidWorks badge respond to any of the posts offering any advice. Pretty COWARDLY if you ask me.
Like • Show 0 Likes0
Actions
Andy Sanders @ Erich Wester on Sep 29, 2015 10:03 AM
Mark Correct
Correct Answer
Blake Reeves has repeatedly responded to complaints in other threads. IMO, he's been doing his best to help out, despite numerous complaints (including from me).
Like • Show 1 Like1
Actions
Erich Wester @ James Lupinek on Sep 29, 2015 10:07 AM
Mark Correct
Correct Answer
James, I apologize for not responding earlier. As far as I am aware, the 2016 beta version is only a single download with no separate eDrawings file. When SW2016 is officially released, we can probably get the eDrawings viewer separately but that's about it. And considering the change to the way SW is requiring users to upgrade, we will all be using SW2016 soon enough anyways.
Like • Show 0 Likes0
Actions
Erich Wester @ Andy Sanders on Sep 29, 2015 10:14 AM
Mark Correct
Correct Answer
Andy, you are correct. Blake has put himself into the line of fire. And if he is keeping up on this thread, I want to thank him for his bravery, especially because it seems he is doing it without any corporate support. That being said, I have stopped using 2015 and have reverted back to the complete SW 2012 sp05 which, in my very humble opinion, is the last version that is worth a damn.
Like • Show 1 Like1
Actions

Edrawings 2015 problems

Outcomes

Related Content

Recommended Content