3 Replies Latest reply on Mar 13, 2015 4:08 PM by Brian Titus

Error: "Data error (cyclic redundancy check)."

Garret Hull Mar 8, 2015 9:36 PM

I recently purchased SolidWorks Student Edition 2014-2015 and this is the error I get when I try and install the product. If I try and continue the installation, it says "Internal error: The Windows Installer for this product component did not run as expected: ResolveSource"

After about 20 tries it still continues and fails at different points of the installation. I've attached some of the logs. What can I do?

IM_Logs.zip 471.1 KB

Re: Error: "Data error (cyclic redundancy check)."

Brian Titus Mar 9, 2015 3:07 PM (in response to Garret Hull)

If you're getting a CRC error installing from the DVD, this is a problem with the media and it cannot be fixed.
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- Re: Error: "Data error (cyclic redundancy check)."
  
  Garret Hull Mar 10, 2015 9:07 PM (in response to Brian Titus)
  
  So what can I do? Ask for a new disc or something?
  
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  - Re: Error: "Data error (cyclic redundancy check)."
    
    Brian Titus Mar 13, 2015 4:08 PM (in response to Garret Hull)
    
    You can request one from your local reseller. You also can DOWNLOAD all the files using the SolidWorks installation manager from the SolidWorks website (if you have subscription)
    
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