AnsweredAssumed Answered

Paper size for template changes depending on the user, why?

Question asked by Matthew Francis on Mar 6, 2015
Latest reply on Aug 10, 2016 by Scott Moore

Hello everyone,

     I am having an issue that i have not been able to solve. Currently we have 5 computers all using SW14. The issue we are having is that when one of the computer goes into our b-size drawing template and goes to page setup the paper size is "Letter" (8.5 x 11) but we want it to be "'ledger" (11 x 17). So i have that user do a save as of the template and changes that paper setting to ledger. when that computer pull up the newly saved template is now says ledger like intended however the other computers now all say the paper size is letter, not ledger like it should be like it is on the one computer that saved it. now if i have a different computer save over the template again and change the paper setting back to ledger, it is ledger for that computer now but not for the original computer, it now sees the paper size as letter. Does anyone know if this a SolidWorks setting or is it a printer setting? if the computers had different versions of the driver for that printer could that be an issue? im just trying to think of any possible solutions or areas to look into to maybe help this issue. Thanks for your time