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Assembly Graphics Have Disappeared Completely!

Question asked by James Harvey on Feb 27, 2015
Latest reply on Feb 27, 2015 by James Harvey

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Here's the lead-in sequence:

Editing an assembly, inserting components
Replace Components Command
1. Cancel each attempted "Mate Reattach"
Move just inserted replacement component to begin mating process
Entire top level assembly disappeared from graphics area

All the parts are still there.
If I open an assembly that the problem assembly is part of, I can see it just fine, furthermore, I can edit it in context of the parent assembly.
As illustrated in attached pdf screenshots: A preview of the part still shows when I hover my cursor over the icon in the task bar, and the component outlines show up when I select the parts in the Feature Manager design tree.

We very recently updated to SW2015 SP1.1

I have tried a variety of common steps to resolve this with no success.

I have also attached a screen shot of my system specs.

Any help or suggestions is greatly appreciated.

Best,

James

James Harvey Feb 27, 2015 4:53 PM

Correct Answer

Switching the status of View>Display woke it up!

Going from Shaded to Shaded With Edges (or similar)

I guess I'll have to give myself a correct answer...Doh!

I should have tried that sooner but there are SO many things to try.

I am able to keep Shaded With Edges on for most of the work I do so I don't visit those buttons much...Of course except when SW randomly changes it's status without my permission. This is the first time it has changed to No Edges, No display. Another day at the SW drawing board. Only a few hours lost (in this instance)...

Thankful to be working!

Thanks everybody for your responses!

And thanks to Rene for suggesting it!

SW community is so often a great resource. I hope if someone else runs into the scenario they find this thread & it helps.

Regards,

James

See the reply in context

Attachments

WorkStationSpecs.pdf491.0 KB
TRL326 LOWER CONTROL PANEL ASSY- GRAPHICS GONE.pdf830.1 KB

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Ingvar Magnusson Feb 27, 2015 2:24 PM

Have you went through SolidWorks RX => Diagnostics to see you have graphic card driver for SW 2015. SW 2015 SP2 is available now.

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Ingvar Magnusson @ Ingvar Magnusson on Feb 27, 2015 2:31 PM

Are you running on this driver, see image ?

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James Harvey @ Ingvar Magnusson on Feb 27, 2015 3:27 PM

Thanks Ingvar,

My graphics card driver was not current so I updated per your suggestion, thanks. Alas, to no avail.

I will upgrade the service pack soon as well, will have to wait, trying to beat the clock at the moment...

James

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John Stoltzfus Feb 27, 2015 2:29 PM

You may have mistakenly hit Hide Components

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James Harvey @ John Stoltzfus on Feb 27, 2015 3:27 PM

Nope, thanks.

James

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Babak Shei Feb 27, 2015 3:38 PM

so strange, usually if a file is missing, it'll show it as suppressed in the design tree. Have you tried openning the file on a different computer to see if it is actually a graphics problem?

Save it as a step or iges, and see if it can visualise the file.

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Babak Shei @ Babak Shei on Feb 27, 2015 3:44 PM

nvm, I dont know whats going on with SW2015, but I've read about people having graphics issues with crashes and such, so probably under the same family of bugs.

Actions

James Harvey @ Babak Shei on Feb 27, 2015 3:47 PM

Opened it on coworkers machine, same result.

Thanks.

Actions

Jeff Mirisola Feb 27, 2015 3:49 PM

Have you spoken with your VAR?

Actions

James Harvey @ Jeff Mirisola on Feb 27, 2015 4:31 PM

Not yet Jeff.

I typically will exhaust most resources before going that route-

A) The diag/solution is not a typically swift turnaround. Probably comparable to surfing the forum et al in most cases. (Not to discredit our VAR, they do a good job in my experience)

B) I tend to learn much more digging for it myself (peripheral stuff too...). In spite of the sometimes extreme frustrations...

Thanks

Actions

James Harvey Feb 27, 2015 4:53 PM

Switching the status of View>Display woke it up!

Going from Shaded to Shaded With Edges (or similar)

I guess I'll have to give myself a correct answer...Doh!

I should have tried that sooner but there are SO many things to try.

Thankful to be working!

Thanks everybody for your responses!

And thanks to Rene for suggesting it!

SW community is so often a great resource. I hope if someone else runs into the scenario they find this thread & it helps.

Regards,

James

Actions

11 Replies

Ingvar Magnusson Feb 27, 2015 2:24 PM
Mark Correct
Correct Answer
Have you went through SolidWorks RX => Diagnostics to see you have graphic card driver for SW 2015. SW 2015 SP2 is available now.
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- Ingvar Magnusson @ Ingvar Magnusson on Feb 27, 2015 2:31 PM
  Mark Correct
  Correct Answer
  Are you running on this driver, see image ?
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  - James Harvey @ Ingvar Magnusson on Feb 27, 2015 3:27 PM
    Mark Correct
    Correct Answer
    Thanks Ingvar,
    
    My graphics card driver was not current so I updated per your suggestion, thanks. Alas, to no avail.
    
    I will upgrade the service pack soon as well, will have to wait, trying to beat the clock at the moment...
    
    James
    Like • Show 0 Likes0
    Actions
John Stoltzfus Feb 27, 2015 2:29 PM
Mark Correct
Correct Answer
You may have mistakenly hit Hide Components
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- James Harvey @ John Stoltzfus on Feb 27, 2015 3:27 PM
  Mark Correct
  Correct Answer
  Nope, thanks.
  
  James
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Babak Shei Feb 27, 2015 3:38 PM
Mark Correct
Correct Answer
so strange, usually if a file is missing, it'll show it as suppressed in the design tree. Have you tried openning the file on a different computer to see if it is actually a graphics problem?

Save it as a step or iges, and see if it can visualise the file.
Like • Show 0 Likes0
Actions
- Babak Shei @ Babak Shei on Feb 27, 2015 3:44 PM
  Mark Correct
  Correct Answer
  nvm, I dont know whats going on with SW2015, but I've read about people having graphics issues with crashes and such, so probably under the same family of bugs.
  Like • Show 0 Likes0
  Actions
- James Harvey @ Babak Shei on Feb 27, 2015 3:47 PM
  Mark Correct
  Correct Answer
  Opened it on coworkers machine, same result.
  
  Thanks.
  Like • Show 0 Likes0
  Actions
Jeff Mirisola Feb 27, 2015 3:49 PM
Mark Correct
Correct Answer
Have you spoken with your VAR?
Like • Show 0 Likes0
Actions
- James Harvey @ Jeff Mirisola on Feb 27, 2015 4:31 PM
  Mark Correct
  Correct Answer
  Not yet Jeff.
  I typically will exhaust most resources before going that route-
  A) The diag/solution is not a typically swift turnaround. Probably comparable to surfing the forum et al in most cases. (Not to discredit our VAR, they do a good job in my experience)
  B) I tend to learn much more digging for it myself (peripheral stuff too...). In spite of the sometimes extreme frustrations...
  
  Thanks
  Like • Show 1 Like1
  Actions
James Harvey Feb 27, 2015 4:53 PM
Unmark Correct
Correct Answer
Switching the status of View>Display woke it up!
Going from Shaded to Shaded With Edges (or similar)

I guess I'll have to give myself a correct answer...Doh!

I should have tried that sooner but there are SO many things to try.
I am able to keep Shaded With Edges on for most of the work I do so I don't visit those buttons much...Of course except when SW randomly changes it's status without my permission. This is the first time it has changed to No Edges, No display. Another day at the SW drawing board. Only a few hours lost (in this instance)...

Thankful to be working!

Thanks everybody for your responses!
And thanks to Rene for suggesting it!
SW community is so often a great resource. I hope if someone else runs into the scenario they find this thread & it helps.

Regards,
James
Like • Show 1 Like1
Actions

Assembly Graphics Have Disappeared Completely!

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