2 Replies Latest reply on Feb 25, 2015 11:45 AM by Sam Bryant

part not printing with assembly

Sam Bryant Feb 25, 2015 11:22 AM

I have a user who just received a new laptop, and when they go to print a particular assembly, one of the parts is missing from the PDF.

On the old machine, the assembly prints with the part just fine.

Any help, guidance, would be appreciated.

Re: part not printing with assembly

Ingvar Magnusson Feb 25, 2015 11:33 AM (in response to Sam Bryant)

First, has the user went through "SOLIDWORKS RX" -> Diagnostics, to see if the user is running supported graphic card driver ?

Does the part show up on the screen before printing ?
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Re: part not printing with assembly

Sam Bryant Feb 25, 2015 11:45 AM (in response to Sam Bryant)

I can do the graphic card driver check, but the laptops are the cad models validated by the company specifically for CAD users

The part is showing up on the screen before printing
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