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Where do I report a bug?

Question asked by Chris Thompson on Feb 6, 2015
Latest reply on Feb 7, 2015 by Deepak Gupta

I found a bug in SW2015, but reporting a bug is only for those with an "Active subscription." I am just a user. My employer licenses SW from a reseller. I have no idea who in that chain is allowed to post bugs.

 

Here is the problem: SW2015 adds in .amf export. I designed a part in mm, chose mm from the options when saving, and made a AMF file.

Slic3r, the slicing software for the repraps, only imports STLs and AMFs as mm, but the AMF is ~100x smaller than designed; an obvious unit error. The same part as STL imports at the correct size.

 

AMF is a huge step forward for 3D printing, and I thank 3DS for finally giving me a tool to generate an AMF. The slicing support has been in place for years.

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