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Server crashed - Need to set License up on a new PC using the Same PC Name?

Question asked by Matt Davies on Jan 29, 2015
Latest reply on Jan 30, 2015 by Richard Bremmer

Our school PC with the license file on it crashed meaning we cant deactivate it. We have set up a new pc with the same pc name however we are getting the message that it has exceeded the number of licenses available. How do we cancel it from the old machine, keeping the same address active and reinstall the license please


(our reseller no longer supports Solidworks)