3 Replies Latest reply on Jan 6, 2015 11:17 AM by Brian McEwen

    Text entered on data card disapears (truncated) during check in, why?

    Jeff Thomas

      I have a data card that is used to populate a 2010 word document. When the document gets checked into the vault the text is deleted and or truncated.

      This is what the data card currently looks like.



      I now add text to the data card and save the card.



      I then open the document to make sure the text transferred and save the file.



      This is what the data card looks like after I check the file into the vault.


      This is variable information



      We are using SW and EPDM 2014 SP4.


      Any ideas? We thought it may have been related to Microsoft but I do not think this is the case as the field updates with the new information. The data card gets changed during check in.


      Thanks for the help.