AnsweredAssumed Answered

Text entered on data card disapears (truncated) during check in, why?

Question asked by Jeff Thomas on Jan 5, 2015
Latest reply on Jan 6, 2015 by Brian McEwen

I have a data card that is used to populate a 2010 word document. When the document gets checked into the vault the text is deleted and or truncated.

This is what the data card currently looks like.



I now add text to the data card and save the card.



I then open the document to make sure the text transferred and save the file.



This is what the data card looks like after I check the file into the vault.


This is variable information



We are using SW and EPDM 2014 SP4.


Any ideas? We thought it may have been related to Microsoft but I do not think this is the case as the field updates with the new information. The data card gets changed during check in.


Thanks for the help.