I just upgraded our computers from 2014 Individual SolidWorks licenses to 2015 Network Licenses.
One of the computers now has this error message whenever SolidWorks is shut down after working on a file.
It was working fine before the update.
How do I fix the issue?
I did a reinstall of 2015 SolidWorks and that did not fix the problem.
I did a sfc /scannow to check the system files & that came back OK.
==== ERROR MESSAGE =======================================
Problem signature:
Problem Event Name: APPCRASH
Application Name: sldworks.exe
Application Version: 23.1.1.2
Application Timestamp: 548dc133
Fault Module Name: mfc100u.dll
Fault Module Version: 10.0.40219.332
Fault Module Timestamp: 4e1aac19
Exception Code: c0000005
Exception Offset: 000000000029094d
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 2cd2
Additional Information 2: 2cd2426a078a3a0e74593856b20d3863
Additional Information 3: 8f76
Additional Information 4: 8f763dc13297804542cd60f634848e75
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C:\windows\system32\en-US\erofflps.txt
=============================================================
That file is part of the prerequisite C++ Runtimes. I would advise the following steps for a clean reinstall.
Microsoft .Net Framework 3.5 (Must use Windows Add/Remove Features to Uninstall)
Microsoft .Net Framework 4.0
Note: Remove all instances of C++ Runtimes
Microsoft C++ 2005 Runtime
Microsoft C++ 2005 Runtime x64
Microsoft C++ 2008 Runtime
Microsoft C++ 2008 Runtime x64
Microsoft C++ 2010 Runtime
Microsoft C++ 2010 Runtime x64
Bonjour
VBA 7.1
Visual Studio Tools for Applications
Microsoft Office Web Components 11
Microsoft Visual Studio Debugger