I have a seat of SW 2012 on an older laptop and need to transfer it to a new laptop a 64bit Win8.1 unit.
I don't have the CD Key # , I don't have the 64 bit disc even.
I talked to my reseller and he sent me a link to there ftp site and I downloaded the file sw2012 64 bit sp5.0
Next I deactivate transferred my lic. off the old laptop to an email address.
Next I sent in the activation request .txt file that it gave me to SW.
I received an SWactivate response that when I open SW it will ask me to activate the lic and I then "Run" the text file ?
My question :
SW never gets past the Fill in the CD Key boxes !?! , I have never gotten past that to see an activation window
What am I doing wrong?
Thank You !