Erin Elliott

Data Management Application Engineer - AB & BC, CANADA - SOLIDWORKS VAR Jobs

Discussion created by Erin Elliott on Dec 11, 2014

Javelin Technologies, Canada’s leading provider of 3D Technology, is expanding our team and looking for a dedicated Data Management Application Engineer
for our Technical Services Division in either our Surrey BC, Calgary or Edmonton AB Offices.

 

An individual who is well spoken, a fast
learner, has positive energy. As part of the Technical Services Team this role
is responsible for providing SOLIDWORKS and SOLIDWORKS ENTERPRISE product
support, implementation and consulting services, and product usage training to
our customers.



PRIMARY RESPONSIBILITIES

  • Provide comprehensive technical support for SOLIDWORKS
    ENTERPRISE and SOLIDWORKS
  • Train customers on SOLIDWORKS
    ENTERPRISE and SOLIDWORKS
  • Implement and deliver SOLIDWORKS ENTERPRISE
    services
  • Identify opportunities for up-selling and
    future business for Javelin
  • Travel regularly to customer sites to
    provide onsite support and training (occasional weekend and evening travel)
  • Liaise with customers and in-house staff and
    partners regarding technical information as related to SOLIDWORKS
    ENTERPRISE and SOLIDWORKS
  • Provide explicit instructions related to SOLIDWORKS
    ENTERPRISE and SOLIDWORKS to
    external and internal customers
  • Interpret inquires related to SOLIDWORKS
    ENTERPRISE and SOLIDWORKS and  provide technical solutions as required
  • Troubleshoot issues with training equipment
  • Create engaging
    presentation using available software tools
  • Write technical articles, record screen
    capture video of software processes for publishing to the organizations
    technical blog
  • Occasionally attend tradeshows and
    SOLIDWORKS user group meetings

 

 

 

QUALIFICATIONS &
REQUIREMENTS

 

  • Minimum of 1 – 2 years of experience
    utilizing SOLIDWORKS ENTERPRISE and SOLIDWORKS
  • Minimum of a 3 year Mechanical Engineering
    Technology Diploma required, Bachelor of Engineering (Mechanical) Degree
    preferred
  • Must have strong verbal, written and
    listening communication skills
  • Experience providing tech support services
    preferred
  • Excellent knowledge of mechanical CAD and
    design industry required
  • Excellent customer relations ability
    required
  • A creditable and lively presenter with a
    professional demeanor
  • Solid understanding of engineering process
    and terminology, and solid modelling process and jargon
  • Capable of computer networking and
    troubleshooting
  • Well versed with Microsoft Windows 7
    interface and functionality. Familiarity with Windows 8 an asset
  • Certified Enterprise PDM Administrator
    (CEPA) preferred
  • SolidWorks CSWP or CSWA certification an
    asset
  • Strong aptitude for Microsoft Office 2010/2013
    (Word, Outlook, Excel, PowerPoint) required
  • Additional industry experience (Product
    design, tooling design, mold design, industrial design, electrical systems
    design) an asset
  • Must have a reliable means of transportation
    and a Valid Driver’s license; travel will be required
  • Must be capable of briefly lifting up to 65
    lbs. (mobile laptop cases consisting of 4 laptops and accessories)
  • Ability to travel to the United States of
    America preferred
  • Must possess a valid driver’s license
  • Must have access to a motor vehicle

 

 

 

Javelin Technologies is an
entrepreneurial, dynamic, fun place to be a part of where you will share your
creativity while being a key contributor to our growth.  We offer to
successful candidates a competitive salary and benefits program including a
great working environment.

 

 

 

If this position is appealing to you and you feel you have
what it takes to inspire customers…

 

APPLY NOW!

 

 

 

 

 

How to Apply

 

Please
visit
http://javelin-tech.prevueaps.com/jobs and click
on

 

Data Management Application Engineer – Western Canada

 

 

 

Applications
will only be reviewed if submitted through the online application system.

 

Please apply
A.S.A.P., applications will be
processed as they are received.

 

 

 

Job
posting will remain open until position has been filled.

 

Referrals: Kindly indicate who you were
referred by in the application process.

 

 

 



We thank all that apply but wish to inform, only qualified
candidates will be contacted.

Outcomes