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Customized keyboard shortcuts are not working (default ones do work)

Question asked by Angela Crawford on Dec 9, 2014
Latest reply on Dec 9, 2014 by Brian Titus

This happened when I got my new computer.  No customized keyboard settings will work - neither the ones I had existing, nor any new ones that I create.  However, the defaults like Ctrl+Q and Ctrl+S still work.

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