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what would cause a PDM notification link not to work

Question asked by Randy Austin on Dec 1, 2014

What would cause a notification link not to work properly. In other words, I get a notification from PDM, on the left side is the name of the document, if I click on it it opens properly. however if I click on the "open folder" it only opens up to the root of the directory( C://) and shows all the folders there, however I have to drill down to get to the document and change it's state.etc. ON some users the "open folder" opens the correct folder where the document is located, however on some, it opens the root.


Anyone see or dealt with this issue?


Thanks in advance.