AnsweredAssumed Answered

Does anyone know how to "correct" a plane's "normal" alignment in SW 2014 or SW 2015?

Question asked by Erich Wester on Nov 19, 2014
Latest reply on Jun 27, 2018 by Dan Pihlaja

When creating a new reference plane in SW 2014 sp5 the axis of rotation is incorrect. Example -  I created an axis by using the Front and Right planes; created a new plane at a 30 degree angle using that axis and the Right plane as reference geometry. When I attempt to sketch on that plane viewed normally, the plane rotates and aligns the new reference axis I created with the X-axis of SolidWorks. When I brought this to the attention of my VAR, they were able to duplicate the action. My VAR then contacted SolidWorks to ask about the cause. SolidWorks replied that it was a known issue and had been assigned to SPR 770741. SolidWorks later advised that it had been closed and would be included as a fix in SW 2014 SP4. That did not happen. Nor did it happen in SP5. Nor did it happen in SW 2015 SP0. When I inquired as to the status of the fix, I received the following response:

 

Dear Erich,
Thank you for contacting SolidWorks Support and apologize for the delay in my reply.

This SPR is marked as closed because, this is the change in 2014 and part of the following enhancement to 2014.

You can see this in the 2014 What's New Document:

"Plane Alignment
When creating a plane using a line and a plane or a face, the SolidWorks software aligns the X-axis of the new plane with the line.
This ability delivers a more predictable orientation when sketching on new planes, and corrects inconsistencies in previous versions."

Please feel free to contact if you have further questions regarding this.

Regards,
Ravi Ranglani
Dassault Systèmes SolidWorks Corp. Technical Support

 

As you can imagine, I am completely flabbergasted by this response and cannot understand how this new plane alignment behavior can be called an "enhancement". Does anyone have any experience with this "problem" and, if so, have you been able to correct it? I really need the help on this because this prevents me from being able to use the software. Thank you for any advice you can offer.

 

Erich Wester

Outcomes