Can anyone please help me with this problem to get resolve.
This issue arises for several reason. None of which REALLY involve high network traffic. Basically if the communication between the client and EPDM gets interrupted, the message will appear.
We noticed it was most prevalent when a user logged OFF of EPDM and then immediately logged back in. Occasionally, the first process never really terminated correctly and there were TWO EDMSERVER.EXE processes running. To fix this we create a batch file with the contents as follows:
taskkill /f /im edmserver.exe
taskkill /f /im viewserver.exe
taskkill /f /im explorer.exe
This would kill the EPDM processes, and windows explorer, and restart explorer.
Retrieving data ...