7 Replies Latest reply on Oct 23, 2014 4:32 PM by Chris Canterbury

Mouse wheel stopped panning

Chris Canterbury Oct 23, 2014 9:58 AM

Yesterday everything worked as it should. Today, the mouse wheel does not pan, or do anything aside from zoom.

I've checked and re-applied the mouse settings, and restarted SWX (twice), but it still does not work.

How can I make it like it was (functional)?

FYI, I work on a Dell T3600 with an Evoluent VerticalMouse 4 (two months old).

Re: Mouse wheel stopped panning

Chris Canterbury Oct 23, 2014 10:40 AM (in response to Chris Canterbury)

I have also re-installed the mouse software, and restarted my PC. The standard mouse's wheel pans as it should, but not the other mouse. Not anymore, at least.
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Re: Mouse wheel stopped panning

Jeff Mirisola Oct 23, 2014 10:52 AM (in response to Chris Canterbury)

Any recent Windows updates?
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- Re: Mouse wheel stopped panning
  
  Chris Canterbury Oct 23, 2014 12:29 PM (in response to Jeff Mirisola)
  
  Not as far as I know. I was not informed of any IT activity, but I've inquired if any happened.
  
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Re: Mouse wheel stopped panning

Lenny Bucholz Oct 23, 2014 4:05 PM (in response to Chris Canterbury)

have you tried a different mouse?

sometimes they go kaput
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- Re: Mouse wheel stopped panning
  
  Chris Canterbury Oct 23, 2014 4:11 PM (in response to Lenny Bucholz)
  
  The other mouse works fine. I'll take this one home today and check. I kinda doubt that it worked for a few months, then died. These things are kinda spendy to break so soon.
  
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  - Re: Mouse wheel stopped panning
    
    Lenny Bucholz Oct 23, 2014 4:31 PM (in response to Chris Canterbury)
    
    Chris Canterbury wrote:
    
    The other mouse works fine. I'll take this one home today and check. I kinda doubt that it worked for a few months, then died. These things are kinda spendy to break so soon.
    
    Oh I have had many a pricey thing go out before you would have thought.......
    
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Re: Mouse wheel stopped panning

Chris Canterbury Oct 23, 2014 4:32 PM (in response to Chris Canterbury)

It looks like this high-dollar Evoluent VerticalMouse 4 no longer functions properly. I assigned another button the middle-click ability, and that works just fine. I can, and will, use that button to pan around models/drawings.

Be warned: Evoluent makes wretched products. My last one failed after 5 years. That seems a short life for a simple device. This "New & Improved" VerticalMouse 4 lasted some few months.

For more than $100 I expect more.
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