11 Replies Latest reply on Nov 18, 2014 5:00 PM by Frank Krockenberger

EPDM/SolidWorks Crashes on document close

Brian Titus Oct 17, 2014 3:13 PM

SolidWorks 2014 SP4.0 & EPDM SP4.0 + hotfix

Had this issue for a while (2012/2013). SolidWorks will crash when closing a document.

Not linked to any specific file. Especially repeatable if it's the LAST document.

I've done all the repairs/re-installs/driver checks.

Done some shot gunning/troubleshooting and determined that it's DEFINITELY linked to EPDM. More so when EPDM add-in is loaded in the Task Pane.

If I set under the EPDM Options to have the EPDM "blueberry" (extra tree pane) be BOTTOM FEATURE MANAGER TREE. Problem is almost non-existent.

There was some references to this in the Knowledge base (some file specific, some general). None of which have been linked to EPDM.

Anybody else seen this issue?

Re: EPDM/SolidWorks Crashes on document close

Yogesh Hadia Oct 28, 2014 11:43 AM (in response to Brian Titus)

YES I have observed the same issue after I check-in part and drawing after which I want to close the window and suddenly it will crash.
this happens 60% of the time I check-in. My guess is this is happening because I bring the files from outside ePDM and than I replace this files which are already there in ePDM with new update files. I believe this is the reason for crashing.
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- Re: EPDM/SolidWorks Crashes on document close
  
  Brian Titus Oct 28, 2014 2:52 PM (in response to Yogesh Hadia)
  
  I don't think is has anything to do with the files or their origins. I've seen this with new files & existing files.
  
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Re: EPDM/SolidWorks Crashes on document close

Carsten Wesseler Oct 29, 2014 1:44 AM (in response to Brian Titus)

Hi,

This Bug should be fixed in SWX 2014 Sp5. We're already waiting for it...
But it's not a bug in EPDM, it's in Solidworks.

Regards, Carsten.
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- Re: EPDM/SolidWorks Crashes on document close
  
  Brian Titus Oct 29, 2014 3:53 PM (in response to Carsten Wesseler)
  
  Have you had a chance to check this is SolidWorks 2014 SP5 EV to confirm?
  
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  - Re: EPDM/SolidWorks Crashes on document close
    
    Carsten Wesseler Oct 29, 2014 4:44 PM (in response to Brian Titus)
    
    Hi Brian,
    
    haven't checked it with the ev of SP5, but my VAR told me this bug should be fixed in SP5 by the development.
    SP5 came out a few hours ago, so i will gib it a try tomorrow.
    
    Regards, Carsten
    
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    - Re: EPDM/SolidWorks Crashes on document close
      
      Einar Gulbrandsen Oct 30, 2014 12:03 PM (in response to Carsten Wesseler)
      
      Have anyone found the fixed SPR list for 2014SP5 yet ?
      
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- Re: EPDM/SolidWorks Crashes on document close
  
  Brian Titus Nov 6, 2014 8:40 PM (in response to Carsten Wesseler)
  
  We just installed SolidWorks 2014 SP5 and the bug/issue is still there.
  We will install EPDM 2014 SP5 in the next few weeks. Maybe it;s fixed. Not holding my breath.
  
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  - Re: EPDM/SolidWorks Crashes on document close
    
    Carsten Wesseler Nov 8, 2014 3:57 PM (in response to Brian Titus)
    
    Hi Brian,
    
    Same here. :-(
    
    My VAR tells me to set up the Client Computers...
    I just told them that thexy should ask the Support from Solidworks which SPR schould fix this Problem.
    First they told me thta we get a Hptfix for this, then it should be included in the SP5.
    In my opinion is the addin from the epdm the one who crashes Solidworks on reloading the drawing after checkin, even they said that the Problem occurs on saving the drawing.
    
    We're going to switch epdm 2014 SP5 in december as we aren't able to do this before (my colleague doesn't want to Switch bevor i'm 2 weeks away from the office... ;-) ).
    
    Hope the switch to EPDM SP5 will fix it,. I'll wait for your answer.
    
    Regards, Carsten
    
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    - Re: EPDM/SolidWorks Crashes on document close
      
      Brian Titus Nov 18, 2014 12:40 PM (in response to Carsten Wesseler)
      
      We can only HOPE that EPDM SP5 will fix it.
      
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      - Re: EPDM/SolidWorks Crashes on document close
        
        Carsten Wesseler Nov 18, 2014 4:37 PM (in response to Brian Titus)
        
        Hi Brian,
        
        It's the SPR 785754 which should adress the problem (in Solidworks not EPDM!).
        But we still have crashes if we close the drawings.
        I still hope we get a Hotfix for this huge Bug, but they don't know what the thing it that brings Solidworks to a crash.
        
        Regards, Carsten
        
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        Re: EPDM/SolidWorks Crashes on document close
        
        Frank Krockenberger Nov 18, 2014 5:00 PM (in response to Carsten Wesseler)
        
        Carsten,
        On SW 2012 I was able to crash SW drawing when you RMC in windows explorer and open a drawing and select close in the upper right corner.
        NO EPDM. I have not tested it with SW2014.
        If you have more than one drawing sheet with a revision block on both sheets and have them linked.
        The revision blocks needs to be in your drawing template, and you have to open/close as above.
        I was able to reproduce this every time.
        
        Hope this helps.
        Frank
        
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