4 Replies Latest reply on Oct 16, 2014 10:50 AM by Kelvin Lamport

How to report bugs to the Solidworks team?

Alex Aan Oct 14, 2014 5:26 PM

I'm unable to find any bug report form within Solidworks or on the net. Where is the appropriate place to report bugs?

Re: How to report bugs to the Solidworks team?

Jeff Mirisola Oct 14, 2014 6:56 PM (in response to Alex Aan)

Through your VAR.
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- Re: How to report bugs to the Solidworks team?
  
  Alex Aan Oct 15, 2014 7:14 AM (in response to Jeff Mirisola)
  
  Is it link1? It says "Access denied to this resource.". I have Academic License.
  
  link1: https://varportal.solidworks.com/
  
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  - Re: How to report bugs to the Solidworks team?
    
    Ian Worrall Oct 15, 2014 7:44 AM (in response to Alex Aan)
    
    The link you posted is for VAR use only, I think.
    
    By VAR, Jeff means the company who sold Solidworks to you (or in this case, your school).
    
    VAR = Value Added Reseller (whatever that means!)
    
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  - Re: How to report bugs to the Solidworks team?
    
    Kelvin Lamport Oct 16, 2014 10:50 AM (in response to Alex Aan)
    
    I have Academic License.
    
    In that case you will have to either have a rep from the school contact the VAR, or post here what you believe to be the bug, so that others can verify it is a bug, and submit it on your behalf. At the very least someone may offer a fix or workaround.
    
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