11 Replies Latest reply on Oct 14, 2014 8:05 AM by Glenn Schroeder

Forum - can't insert files or pictures

Glenn Schroeder Oct 13, 2014 8:58 AM

The "Insert Image" icon is grayed out, and clicking on the "Use advanced editor" text doesn't bring up the option to post a file. This started on Friday. I'm using Explorer, but I checked with Chrome and it's the same. Is anyone else seeing this?

Re: Forum - can't insert files or pictures

Ian Worrall Oct 13, 2014 9:04 AM (in response to Glenn Schroeder)

Same here (Firefox 32.0.3).

Insert image is greyed out, no option to post file, but insert link and insert video seem to be normal.
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Re: Forum - can't insert files or pictures

Deepak Gupta Oct 13, 2014 9:28 AM (in response to Glenn Schroeder)

Already raised the attachment issue and now I also see can't insert pictures.

Please report your issues here: SOLIDWORKS Forums - Open Issues and Enhancements.
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- Re: Forum - can't insert files or pictures
  
  Glenn Schroeder Oct 13, 2014 9:36 AM (in response to Deepak Gupta)
  
  Thank you Deepak,
  
  I hadn't seen that, and I already sent a PM to Greg, so hopefully they'll get it figured out.
  
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- Re: Forum - can't insert files or pictures
  
  Kelvin Lamport Oct 13, 2014 10:15 AM (in response to Deepak Gupta)
  
  Actually the official new space to report forum issues is About the Forums
  The link you show is to a blog Greg created.
  
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  - Re: Forum - can't insert files or pictures
    
    Glenn Schroeder Oct 13, 2014 11:26 AM (in response to Kelvin Lamport)
    
    Thanks Kelvin,
    
    I moved this discussion, and marked your answer as correct. I hated to take the points away from Deepak, since he has so few, but I felt it was the right thing to do.
    
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    - Re: Forum - can't insert files or pictures
      
      Greg Jankowski Oct 13, 2014 6:00 PM (in response to Glenn Schroeder)
      
      I am un-marking Kelvin's answer as this is a specific issue I'd like to track here.
      For those experiencing this issue please reply and list:
      
      - Your browser and version.
      - URL you are trying to create the reply (whether it's using the Inbox is what I'm trying to find out).
      
      We have not been able to re-produce this.
      
      Thanks.
      
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      - Re: Forum - can't insert files or pictures
        
        Glenn Schroeder Oct 13, 2014 8:38 PM (in response to Greg Jankowski)
        
        Hello Greg,
        
        I'm at home now, and I'm using Explorer 10 here, on a Windows8 laptop. It's been happening every time I try to post (including now on this Reply: Forum - can't insert files or pictures ) since sometime Friday. The same thing is happening at work on my new computer (specs on my profile), on both Explorer and Chrome (not sure which version of either, but I can find out tomorrow if you need to know).
        
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        Re: Forum - can't insert files or pictures
        
        Greg Jankowski Oct 14, 2014 5:04 AM (in response to Glenn Schroeder)
        
        You should now be able to attach images in all browsers.
        
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        Re: Forum - can't insert files or pictures
        
        Ian Worrall Oct 14, 2014 5:24 AM (in response to Greg Jankowski)
        
        I can confirm attaching files also works now. Thanks Greg!
        
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        Re: Forum - can't insert files or pictures
        
        Glenn Schroeder Oct 14, 2014 8:05 AM (in response to Greg Jankowski)
        
        It's working for me also. Thank you for getting it fixed.
        
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Re: Forum - can't insert files or pictures

Daen Hendrickson Oct 13, 2014 6:41 PM (in response to Glenn Schroeder)

I am seeing this issue using:

Firefox 32.0.3 on Win7 x64
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