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Dispatch Returns N/A for Datacard Var != N/A

Question asked by Jason Parker on Sep 12, 2014
Latest reply on Sep 22, 2014 by Tim Webb

I have a dispatch script that is activated During Check out (Before check out change has occurred) that compares the %NameOfLoggedInUser% to the datacard variable Owner. If they don't match, Solidworks executes "Cancel Solidworks Enterprise PDM Command" and returns an 'Access Denied' message. This works well for most files but every now and then I get a file that returns N/A for the Owner, despite the fact that %NameOfLoggedInUser% = %Owner% is true. Has anyone any insight why this might occur?