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Discussion created by Wieslaw Raczynski on Mar 21, 2007
Latest reply on Mar 22, 2007 by Martin Cox

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SW 2006 SP0 with Windows XPP SP2.0
When I go to start SW. The message pops up

A problem was encountered accessing the proper security device.

The device may be missing or have invalidinformation.

Theapplication will be terminated immediately.

How I can fix that.
Thanks

Outcomes

2 Replies

Martin Stokes Mar 22, 2007 1:35 PM
Hi

What sort of licensing method are you using? If it is a dongle, maybe the dongle is not installed correctly?

Regards

Martin
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- Martin Cox @ Martin Stokes on Mar 22, 2007 2:43 PM
  Assuming you have your Software Dongle and it is plugged in corrrectly, then your problem is probably due to not having the correct drivers.
  If you go to the Aladdin website there is a utility that will detect your dongle and install the correct drivers callled DiagnostiX_Installer.zip
  Or of course you could just download the driver.
  
  http://www.aladdin.com/support...ser.asp#hasp_utilities
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