I am doing some restructuring and cleaning of one of the directories in the vault. Before modifying any files, I ensured all files were checked back in and confirmed this with the EPDM complete search. However, I attempted to rename a few folders and was notified that some content of the folder was checked out.
Does anyone know why the the complete search didn't find this?
2 possiblilites come to mind...
1) there was something entered in other tab(s) of the complete search (results must match ALL inputs into every field in the search).
2) this may be a case of a miss-leading or incorrect error message. maybe there are files that other user(s) have added to the vault, but not yet ever checked in (not sure if those would show as checked out in the search)
Cory - are you a system admin for your ePDM system? Unless you're an admin you won't be able to see files that have never been checked-in. If you are an admin you should've been able to see all files. Arrange some time to sit down with your admin or do a screen share session and have him/her perform the search.....this way you'll be able to see all files checked-out and can track down those users to have them check-in all files.
Thank you. I have admistrative rights; however, I guess even with those rights, I don't have all the functionallity of the the Admin. I logged in as the Admin and all files were displayed.
Great - glad you found the issue!
Technically even the ADMIN does not necessarily have read rights to everything in the vault. (Though IMHO it should.)
Cory - are you a system admin for your ePDM system? Unless you're an admin you won't be able to see files that have never been checked-in. If you are an admin you should've been able to see all files. Arrange some time to sit down with your admin or do a screen share session and have him/her perform the search.....this way you'll be able to see all files checked-out and can track down those users to have them check-in all files.