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I can open part OK, fails for everyone else

Question asked by Andrew Kronquist on Jun 18, 2014
Latest reply on Jun 19, 2014 by Andrew Kronquist

I have a part that opens OK in my SW2014, but three other people (included VAR) are having trouble. I used to see this extra surface when I first got the part from the designer, but I can't remember what I didn't to fix it. The two other people here that tried to open it should have the same settings as I do because we all use the same settings file.

I've attached the part for reference.


What I see:



This is what they see (I rolled back enough of the feature tree to show the surface)


Any ideas?