AnsweredAssumed Answered

Conisio links not clickable in webmail

Question asked by Tom Allen on Jun 18, 2014
Latest reply on Jun 20, 2014 by Randy Austin

We've installed the add-in to allow users to create conisio links on demand and copy them to the clipboard. This is what it looks like when you paste it:

 

conisio://VAULTNAME/explore?projectid=669&documentid=5781&objecttype=1

 

The links work great if you paste them into the address bar in windows explorer, but firefox and chrome don't recognize the protocol as a clickable link when it's sent in an email. The same problem occurs with the links that come standard in the notification emails. Is there a setting somewhere that will make these links clickable just like an http:// hyperlink? We are using zimbra for our webmail client.

 

Also, the links don't work if you paste them into the search bar in the windows start menu, it would be great if we could get that to work too.

 

Thanks for your help!

Tom

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