The only reason I can think of is that the sheet format/title block in not inside the sheet format but on the sheet.
Can you upload your drawing/template here to check.
Please use "advanced editor" in case you want to attach any files.Click on reply and then click "use advanced editor".
You might also find this post helpful for your future reference.
I figured it out! When I was uploading the dwg file I checked off all selected layers rather than specify which would go into the sheet format. This did separate everything from the sheet format. Thanks for being willing to help out though!