1 Reply Latest reply on May 30, 2014 2:12 AM by Student Support

    Problems installing SW 2013-14 Student Engineering Kit

    Ben Landgren

      Hi, apologies if i am at a wrong place but i need desperately help. I am trying to install SW 2013-14 Student Engineering Kit on my computer, and at first the installation went ok but when I doubleclicked the SW icon nothing happened and when i tried to open an excisting part from a file it said that " The application has failed to start because the side-by-side configuration is incorrect. Please see the application event log for more details." I googled it and came to conclusion that maybe some of my Microsoft vicual C++ have been corrupted, so i removed those and downloaded new ones. Then i uninstalled SW completely but as i try to install it now, it downloads the files from online just ok but when it should start installing them, the installation manager seems to freezes at 3% at "checking entitlement". If i press the cancel button nothing happens. I have a windows 8.1. Any ideas??

       

      Ben