AnsweredAssumed Answered

Cannot preview chinese folder or chinese dwg files

Question asked by James Lee on Apr 12, 2014

Hi Guys,


I cannot preview chinese folder or chinese dwg/dxf files. Everytime I do it there is an error prompt with the file path showing e.g. C:\testing????\????.dwg


I tried solution S-057733 and S-059959 but problem still exist.


The computer is runnig 32bit Win 7 Pro OS.


I am using EPDM 2013 SP3. I tried to install edrawing 2013 SP5 but problem still exist.


But when I tried solution S-057733 on my 64bit Win 7 Pro OS, the problem is resolved as previously I was experiencing the same problem too.


Any ideas how to resolve problem?


Thanks in advance.