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Cannot preview chinese folder or chinese dwg files

Question asked by James Lee on Apr 12, 2014

Hi Guys,

 

I cannot preview chinese folder or chinese dwg/dxf files. Everytime I do it there is an error prompt with the file path showing e.g. C:\testing????\????.dwg

 

I tried solution S-057733 and S-059959 but problem still exist.

 

The computer is runnig 32bit Win 7 Pro OS.

 

I am using EPDM 2013 SP3. I tried to install edrawing 2013 SP5 but problem still exist.

 

But when I tried solution S-057733 on my 64bit Win 7 Pro OS, the problem is resolved as previously I was experiencing the same problem too.

 

Any ideas how to resolve problem?

 

Thanks in advance.

James

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