0 Replies Latest reply on Apr 12, 2014 8:43 AM by James Lee

    Cannot preview chinese folder or chinese dwg files

    James Lee

      Hi Guys,


      I cannot preview chinese folder or chinese dwg/dxf files. Everytime I do it there is an error prompt with the file path showing e.g. C:\testing????\????.dwg


      I tried solution S-057733 and S-059959 but problem still exist.


      The computer is runnig 32bit Win 7 Pro OS.


      I am using EPDM 2013 SP3. I tried to install edrawing 2013 SP5 but problem still exist.


      But when I tried solution S-057733 on my 64bit Win 7 Pro OS, the problem is resolved as previously I was experiencing the same problem too.


      Any ideas how to resolve problem?


      Thanks in advance.