0 Replies Latest reply on Apr 12, 2014 8:43 AM by James Lee

    Cannot preview chinese folder or chinese dwg files

    James Lee

      Hi Guys,

       

      I cannot preview chinese folder or chinese dwg/dxf files. Everytime I do it there is an error prompt with the file path showing e.g. C:\testing????\????.dwg

       

      I tried solution S-057733 and S-059959 but problem still exist.

       

      The computer is runnig 32bit Win 7 Pro OS.

       

      I am using EPDM 2013 SP3. I tried to install edrawing 2013 SP5 but problem still exist.

       

      But when I tried solution S-057733 on my 64bit Win 7 Pro OS, the problem is resolved as previously I was experiencing the same problem too.

       

      Any ideas how to resolve problem?

       

      Thanks in advance.

      James