AnsweredAssumed Answered

Computer Issues - Seeking Advice

Question asked by Tim Cochrane on Apr 10, 2014
Latest reply on Apr 21, 2014 by Tim Cochrane

Folks,

 

I need some advice on my computer. I have been having some issues (described below)

 

System:

00013Xi® MTower™ PCIe Workstation (Base Configuration)$1,119.00
01819Intel® Core™ i7 3770K @ 4.5GHz Silent Sealed Water Cooling 8MB Shared L3 Cache DMI Quad-Core 3rd Gen. 22nm$439.00
0226016GB DDR3 1866MHz Corsair® Vengeance Heatspread$239.00
04444AMD® FirePro™ V4900 1GB DDR5 PCIe 1xDVI Dual Link- 2x Display Ports Dual Monitor Support$189.00
05015No Monitor (credit)($140.00)
03147120GB Solid State Drive Corsair® Force Series™ 3 (R2) SATA 6Gb/s 550/520MB/s Seq.R/W SandForce® SF-2200 Ctrl. <.3ms seek Shock Resistant 1500G.$69.00
32120Optional 120GB Solid State Drive Corsair® Force Series 3 (R2) SATA 6Gb/s 550/520MB/s Seq.R/W SandForce® SF-2200 Ctrl. <.3ms seek Shock Resistant 1500G.$129.00
17012HD Ctrl. According To Motherboard and HD Type SelectedIncl. w/ Base
23011SATA/SAS Trays accordingly to case selectedIncl. w/ Base
06019DVD 16x40x ReaderIncl. w/ Base
09007On-Board sound accordingly to motherboard specificationsIncl. w/ Base
12001On-Board Network port accordingly to motherboard specificationsIncl. w/ Base
13017No Keyboard($8.00)
14001No Mouse($8.00)
16084Genuine Microsoft® Windows® 7 Professional Edition 64Bit on DVD (32Bit & XP Pro downgrade avail. on request)$59.00
21039Genuine Microsoft® Office 2010 Home and Student Edition License MLK (No Media/XP-64, educational & Home use Only)$119.00
22269Asus® P8Z77-V LE Intel® Z77 Express C.S-1xPCIe 3.0/2.0x16-1xPCIe 2.0x16(x4)-1xPCIe 2.0x1-Dual Ch.DDR3 2400(OC)/1333-1xGb Ethernet-2xSATA6Gb-4xSATA3Gb RAID 0/1/5/10-Digital Audio-8CH-S/PDIF-10x/2xUSB 2.0/3.0-1xeSATA-DVI-HDMI-DisplayPortIncl. w/ Base
44030850W Corsair® TX Series Ultra-Quiet BB 14cm Fan 80%+efficiency 99% Active PFC$59.00
27157Xi® MTower™ CM-Elite™ 430 2x12cm Quiet Fans-Front Grid-2x Front USB- 3x 5 1/4" 7x 3 1/2" (No O.C. & Single CPU MoBo only)Incl. w/ Base
18001Standard Xi Warranty w/Express Advance Parts Replacement, One Year on System, Mfg. on MonitorIncl. w/ Base
43001Energy Star™ Enabled. Can be disabled/enabled at any time in the OS Power Mgmt.Incl. w/ Base
47002NEMA 5-15P to C13 Wall Plug, 125 Volt, 16AWG, 5 Feet. Standard Computer AC power CordIncl. w/ Base

 

It started with graphics issues. The screen would hang up with a small "view box" in the center of the screen in which I could see the data moving. I figured it was the video card so I replaced the card with a AMD W5000. The new video did not fix the problem. As time has gone on the computer has become slower. One major issue I have is that there is serious mouse lag. I will move the mouse, wait a half second or so and then the mouse starts to move. The same thing with the keyboard. If I type a sentence the computer will loose the first half of the sentence and then catch up and write the rest.

 

What I have done to try to fix:

1. Re-installed windows.

2. Ran mem test.

3. Defragged drives.

 

Another engineer in my office suspects it is the power supply, so I have a new one on order.

 

Beyond that, where do I go?

 

Thanks

 

Tim

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