AnsweredAssumed Answered

eDRAWINGS IS NOT THE VIEWER

Question asked by Richard Hall on Mar 26, 2014
Latest reply on Mar 31, 2014 by Richard Hall

I have a users machine that has lost edrawings as the viewer in EPDM.  eDrawings is installed on the computer but will not open any SW files and it throws an error (see below) if you try to open one.  I ran a repair but it didn't correct the issue.  FYI, when the user hits "view" on the file in EPDM, it will open but is a tiff or jpg file and it is blurry.  Any ideas besides reinstall?

Thanks in advance.

 

This is the error when trying to open a SW file.  If you select "ok" or click "x" you get the next window and edrawings remains.

Capture.JPG

Capture2.JPG

 

Message was edited by: Richard Hall

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