AnsweredAssumed Answered

eDrawings 2014 Appcrash - AMD Radeon 6xxx series, Win7 Pro, SP1

Question asked by Ce Ng on Mar 13, 2014
Latest reply on Mar 31, 2014 by Jeremy Marvin

Reporting similar issues as reported by other users, see link below:

https://forum.solidworks.com/message/416035#416035

https://forum.solidworks.com/message/415866#415866

 

As reported, the issue only started after installation of eDrawings 2014. All previous versions are fine but unable to open the files saved using the latest Solidworks 2014.

 

OS:Windows 7, SP01, 64bit

Graphics card: AMD Radeon HD6450

 

I've attempted the following, but still getting simliar APPCrash problem:

- Installed 64 bit version

- Uninstalled 64 bit version and install 32 bit version

- Run with video card driver from Microsoft's library - Version 9.12.0.0

- Upgraded video card driver and install latest stable driver / software suite from AMD - Version 13.12

- Uninstalled driver / software suite from AMD and install latest beta drive from AMD - Version 14.2 beta

 

Here's the problem details from the trial on x86 version with Microsoft's driver.

 

  Problem signature:

  Problem Event Name:          APPCRASH

  Application Name:          EModelViewer.exe

  Application Version:          14.2.0.116

  Application Timestamp:          52cf309c

  Fault Module Name:          aticfx32.dll

  Fault Module Version:          8.17.10.1172

  Fault Module Timestamp:          50d21f11

  Exception Code:          c0000005

  Exception Offset:          0007c19c

  OS Version:          6.1.7601.2.1.0.256.48

  Locale ID:          4105

  Additional Information 1:          0a9e

  Additional Information 2:          0a9e372d3b4ad19135b953a78882e789

  Additional Information 3:          0a9e

  Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

 

 

If anyone has a solution to make eDrawings 2014 works for AMD's graphics card, please do share the information.

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